Lock, Key and Access Control Services
“The security of CSUN students, faculty and staff and the protection of campus property are our top priorities. PPM’s goal is to insure that everyone on campus has the right access to a safe and secure educational and working environment”.
Services:
- Locks and Keys for Doors, Desks and Cabinets
- Rekeying / Broken Keys / New Keys
- Sargent Electronic Lock Installation, Service and Maintenance
- Sargent and Omni Access Codes and Service
- Remodels / Renovations
- Planned Maintenance on Doors/Openers and Hardware
- ADA Accessible Doors and Door Closer Maintenance
For maintenance related services please contact Work Control at extension (2222). Note that many Lock Shop services, including issuing new keys, are full cost recovery/chargeback services as mandated by the Chancellor’s Office.
Lock Shop Pricing Menu
Lock, Key and Access Control Price List
Effective 7/1/2024
| SERVICE | COST |
Key – (doors, cabinets, desks, padlocks, vehicles) | $15 ea (No Quantity Discount) |
Program new access card | $25 ea |
Reprogram existing access card | $10 ea |
Omni Lock – Change access for existing codes Service Fee - Must be included in the encumbrance for each Chargeback requisition requesting Omni service. The Service fee covers one or multiple changes per Chargeback Requisition | $5 ea Plus $70 Total of $75
|
Omni code/Sargent card – Remove access Note: If the request is for both adding and deleting Omni codes; all information can be listed in the chargeback requisition. There will be no charge for the deleted codes.If the request is for deleting codes only, please contact Work Control and a regular maintenance work order will be created | No charge
|
Lock Schedule Changes | $35 ea |
Re-key door lock – one key included. | $90 ea |
Create key impression to fit new key to lock (Example: Lost cabinet or desk key) | $70 ea
|
Install new Sargent lock - includes:
| $2,300 ea
|
Door Hardware
| Submit a request for estimate/PeopleSoft |
Failed Omni Lock
| Will be replaced with New Sargent lock funded by the department OR Regular mechanical core/key lock funded by PPM, key costs as per above. |
Persona Campus Online (PCO) - Initial Partition Setup Includes configuring a partition of a customer, assigning delegate lock administrators, creating logins for up to 10 customer administrators and 1 hour of training via Teams or Zoom for customer lock administrators. | $350 ea |
Persona Campus Online (PCO) - Add a Partition Administrator Includes creating a login for a new customer lock administrator. | $25 per request (1 to 10 additions) |
Persona Campus Online (PCO) - Delete/disabled a Partition Administrator Includes deleting a login for a former customer lock administrator. | No charge |
Persona Campus Online (PCO) - Annual Partition Maintenance Includes annual oversight labor and customer’s portion of server maintenance activities (e.g. security patching), and occasional telephone technical support to customer lock administrators. | $60 per fiscal year |
Persona Campus Online (PCO) - Additional Training and Consulting | By estimate request only at PPM’s hourly rates. Submit an estimate request through PeopleSoft. |
Blank Access Cards (not printed, not programmed) Furnish blank (unprovisioned) access cards to customer | $15 per card (No Quantity Discount) |
*** REQUEST FOR CARDS, CODES AND KEYS (EXCLUDING CABINET, DESK & AV), REQUIRE THE “CAMPUS LOCK SHOP” PAGE IN PEOPLESOFT TO BE COMPLETED, SIGNED AND ATTACHED TO THE CHARGEBACK REQUISITION. ***
Maintenance
Batteries, Unlock Request, Door/Lock Issues Construction Core, ADA Door Maintenance
Contact PPM Work Control with questions, Ext. 2222
PPM Service Guideline - Issuing Keys
Keys are issued by the Physical Plant Management Lock to selectively allow individuals and groups to access rooms and building on campus, as well as to prevent unauthorized access to persons not privileged to enter particular areas. Keys are issued consistent with Chancellor’s Office guidelines, CSUN Policies, and security best practices. All keys are issued to an individual and are the property of CSUN and must be surrendered immediately before employment or affiliation with CSUN ends.
In order to obtain one or more keys, a request from a department must be completed online through PeopleSoft Solar Financials using the following guidelines:
- The key request must come from an authorized department or division representative (College or Department Head, DFO, building representative, etc.).
- The PeopleSoft Solar Financials Chargeback form must be completed in full and submitted to Physical Plant Management. The form must include all names and room numbers for the individuals to whom the key(s) will be assigned. See the example below for assistance with filling out the form. (Key Issuance Instructions)
Once the PeopleSoft KLS form is completed, room and department level keys will normally be available for pickup within 2 business days of the submission of the form (note that at the *beginning of each fall and spring semester requests may take longer to complete due to the large volume of new requests). Higher level keys (building, departmental and other master keys) that require more extensive permissions may take longer.
Keys can be picked up from PPM Work Control, either by the requester or an authorized representative (PPM to MAP). The individual retrieving the keys will be asked to present a photo ID (current driver’s license, campus ID card) and sign as to having received the key(s) or access codes.
Campus parties can call the PPM Work Control Center at X2222 to inquire about order status and if it is complete.
PPM Service Guideline - Issuing Access Codes
Access codes (for electronic locks) are issued by the Physical Plant Management Lock/Access Control Shop to selectively allow individuals and groups to access rooms and buildings on campus, as well as to prevent unauthorized access to persons not privileged to enter particular areas. Access codes are issued consistent with Chancellor’s Office guidelines, CSUN Policies, and security best practices. Access codes are issued to an individual OR group (one code for multiple individuals) and will be removed from the access control system immediately after employment or affiliation with CSUN ends.
In order to obtain one or more access codes, a request from a department must be completed online through PeopleSoft Solar Financials using the following guidelines:
- The access code request must come from an authorized department or division representative (College or Department Head, DFO, building representative, etc.).
- The PeopleSoft Solar Financials Chargeback form must be completed in full and submitted to Physical Plant Management. See the example below for assistance with filling out the form. (Access Control Chargeback Instructions)
- New - Complete Form 250 - Request to Add or Delete Lock Codes and Form 251 - Access Levels with names, position title, room numbers and access hours/days for the individuals to whom the code(s) will be assigned.
- Update or Remove – Complete Form 250 and Form 251 with names and codes of individuals being updated or removed.
- Forms are available for download on the upper right of this page.
- Attach the Information Request form to the PeopleSoft Chargeback form.
Once the PPM chargeback form is completed, room and department level access codes will normally be available for pickup within 3 business days of the submission of the form (note that at the beginning of each fall and spring semester requests may take longer to complete due to the large volume of new requests). Higher level access codes (building, departmental and other master level codes) that require more extensive permissions may take longer also.
Access codes can be picked up from PPM Work Control, either by the requester or an authorized representative (Map to PPM). The individual retrieving the access codes will be asked to present a photo ID (current driver’s license, campus ID card) and sign as to having received the access codes.
Campus parties can call the PPM Work Control Center at X2222 to inquire about order status and if it is complete.
PPM Service Guideline - Door Hardware (Excluding Keys and Access Controls)
Hardware changes or additions such and door closers, panic hardware, lock hardware function changes, electric door releases, furniture locks, padlocks, access control mechanisms such as Sargent locks and lock core changes are completed by the PPM Lock Shop.
To order service or an estimate, a request from a department must be completed online through the PeopleSoft Solar Financials Chargeback module. See the example below for assistance with filling out the form. (Door Hardware Chargeback Instructions)
For service, an Encumbered Requisition will be routed to the Lock Shop who will then contact the department for scheduling and completion of the work.
For estimate a Request for Estimate will be routed to the Lock Shop who will complete the estimate and return it to PPM Work Control for return to the department. Note that Lock Shop personnel are not authorized to give verbal or informal estimates or advice over the phone or via Email. Once the PeopleSoft ticket (the Request for Estimate) is approved by the department, PPM Work Control will route the ticket to the Lock Shop. The Lock Shop will then contact the department for scheduling and completion of the work.
For legacy Omni Locks that fail, department have the option to replace the lock with a Sargent lock at department expense* or traditional lock with metal keys free of charge.
*Please see pricing menu
PPM Service Guideline - PINs, Magstripes and Inactive Cardholders
- Pending campus-wide notification, PINs and magstripes will be deprecated for doors that have modern door locks such as Sargent locks. Thirty days (30) after campus-wide notice, all PINs and magtripes will be expired. Campus departments are responsible for ensuring that individuals who currently use these legacy access methods have modern access control credentials such as Prox Cards or MataCards.
- Access credentials will be expired if not been used to sucessfully grant access after 365 days (12 months). All credentials (prox, MataCard, etc) assigned to an individual will expire if inactive for 12+ months. Expired credentials may be reactivated by submitting a request via PPM Work Control. Lock Shop will validate if individual has active status as an employee, student or a contractor/guest. A chargeback may be required depending on reason for expiration, e.g. an employee has separated and is returning, etc.
