1. What is academic advisement and why is it required for my first year?
The process of academic advisement is a relationship that is created between students and Academic Advisors to guide students in exploring coursework in general education and their major. Advisors are professionals that also help connect students to campus resources, explain university policies, and support student success through various activities. Students are required to meet with advisors for at least their first two semesters to provide guidance on transitioning to college and to ensure that students are enrolling in appropriate course choices.
2. How can I schedule my advisement for Spring 2025?
First-time Freshmen who have declared their Intent to Enroll must complete the Hub Questionnaire and the Title 9 “Not Anymore” Initial Training. Then, students will be sent an invitation to their CSUN email to schedule their advisement workshop. Workshop invitation emails are sent on a rolling basis as students complete their pre-enrollment requirements.
The workshops for Spring 2025 will be offered virtually through Zoom. Please be sure to check your CSUN email account (ending with @my.csun.edu) for important messages, including the link to sign up for a freshman workshop.
3. I need help activating my CSUN email account. What should I do?
Please visit Information Technology (IT) or email helpcenter@csun.edu for detailed instructions on how to activate your CSUN email account. Be sure to check your CSUN email account regularly for important deadlines and information.
4. Should I still do the Title 9 “Not Anymore” Initial training even if I am uncertain of attending CSUN?
Even if you are uncertain if you will be attending CSUN for Spring 2025 , it is strongly encouraged for you to complete all pre-enrollment steps, including the Title 9 training. Once you decide you will attend CSUN, students cannot sign up for an advisement workshop without completing all pre-enrollment requirements and will be delayed until they do. Plus, the training contains very important information on safely and preventing harassment.
5. How do I submit Advanced Placement (AP), International Baccalaureate (IB) and/or transcripts?
To submit official high school or college transcripts, please see the “I have been admitted” website. You may submit your transcripts electronically or on paper.
For AP test scores, you may download a PDF copy of the Student Score Report from the CollegeBoard account. Students may then email that report to registrar@csun.edu. Please provide your name and CSUN ID number in the email.
6. When will I be able to enroll in my Spring 2025 classes?
The Spring 2025 registration period for First Time Freshman begins in November 2024. The process of signing up for group advisement workshops is first come, first serve – the sooner a student completes their pre-enrollment steps and checks their CSUN email for the invitation, the sooner they can schedule an advisement workshop to register for classes.
7. I am an incoming EOP freshman. Who do I contact regarding my advisement and enrollment?
All incoming EOP-admitted freshmen are served by the Student Services Center/EOP Satellite housed in their respective academic college. Exploratory EOP freshmen are served by the Advising Resource Center/EOP.
8. I am participating in the Liberal Studies Integrated Teacher Education Program (ITEP)-Freshmen Option. Who do I contact regarding my advisement and enrollment?
Students participating in the ITEP-Freshman Option are served by the Department of Interdisciplinary Studies and Liberal Studies located in EA 100. ITEP-Freshman Option is for students interested in an integrated 4-year BA+Credential program. If interested in ITEP-Freshman Option, contact liberal.inds@csun.edu for eligibility and advisement information. Students majoring in all other options of Liberal Studies are served by the Matador Advising Hub throughout their first year at CSUN.
9. I have registered for support services with Disability Resources and Educational Services (DRES). How do I schedule my advisement for Spring 2025?
Students registered for support services must complete all three pre-enrollment steps as outlined on this site. If preferred, students who have registered with DRES may attend an advisement workshop or meet with an advisor individually. If an individual advisement is preferred, please call us at (818) 677-2900 to make a request. If you should need accommodations for your appointment, please let us know ahead of the appointment. If you require a sign language interpreter, please contact NCOD: Deaf & Hard of Hearing Services at least 5 business days in advance: Telephone: (818) 677-2054; Videophone: (818) 435-3887;
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10. I have been recruited and accepted as an NCAA sport student athlete. Who do I contact for academic advisement?
Student athletes are advised by the Matador Achievement Center (MAC). Please visit the MAC's Athletic Academic Advising page to find the name of your advisor.
11. What should I do to prepare for my advisement session?
Students are encouraged to explore information on the Hub website, the various general education courses that students may take or learn more about their majors through the CSUN catalog. Students may prepare tentative class schedules, remembering that these are practice schedules and the advisors will explain courses that would be appropriate for each student based upon eligibility and what is necessary for their degree.
Students will be starting to take charge of their academic career and should be prepared to ask questions and take notes. Students should be able to update advisors if they have any new passing AP or IB scores, or any college transcripts that need to be submitted.
Please review the Zoom Video and Web Conferencing website to learn more about your CSUN Zoom account and how to use it.
12. What should I expect for my first advisement workshop appointment?
The group advising workshops are being offered virtually through Zoom. When you schedule your workshop, you will choose the day and time. During the workshop, you can expect to learn introductory information about transitioning to your first semester at CSUN, recommendations on courses to register for and assistance in this process.
13. How long will my first advisement workshop appointment take?
The group workshops have a designated start time and will last at least two hours, sometimes up to two and a half hours. Please make sure that you plan accordingly to show up early and stay for the entire appointment. Students who leave early may not be able to complete their registration requirements.
14. Can I change my major before the Spring semester starts?
Students can request to change their majors through the myNorthridge student portal. Students may use the How to Guide as a reference on how to complete the process. While not every request is guaranteed, students who request to change to a non-impacted major would likely see the change reflected through their myNorthridge portal within one business day. Students who request to change to an impacted major would need to be eligible for that major, and if approved will also see the change reflected through their myNorthridge portal. For more information on impacted majors, please visit the Freshman Impaction Information page.
15. Will I be asked to reschedule my advisement session if I do not arrive on time?
It is expected that students will arrive early to ensure that they are ready for the appointment to start at its designated time. Important information is shared during the workshop and we don’t want students to miss any portion of the information. Students who arrive late may be asked to reschedule.
16. Who can I talk with if my Financial Aid award is still pending or I still need to submit documents?
Financial Aid counselors answer questions in person, via email and over the phone. They are located in the first-floor lobby of Bayramian Hall and have lobby hours of Monday-Friday 10am-4pm. You may email them at financial.aid@csun.edu. For additional information, visit the Financial Aid Basics page.
17. Can I bring a guest or family member to attend the advisement/registration session?
The advisement workshops are for students only. To respect every student’s academic privacy and due to limited seating, only CSUN students with a confirmed reservation will be permitted to attend the advisement/registration sessions.
18. I have registered for my Spring 2025 classes but was disenrolled due to non-payment of tuition and fees. What should I do now?
Please email the Hub Academic Advisor who led your group advisement workshop. If you cannot remember their email address please find their name on the Hub Staff webpage and email the matadoradvisinghub@csun.edu asking for your Advisor’s assistance. Please know that while the Hub will assist you in enrolling in classes again, you may not be able to enroll in exactly the same courses or times.
