FAQs

What are the office hours for the Testing Center?
The Testing Center is open for testing Monday–Friday from 8:15 a.m. to 4:15 p.m. Please call (818) 677-2369 or email with your questions.

How do I schedule a test?
You can make an appointment to take a test during our regularly scheduled testing hours by:

• Emailing testing.center@csun.edu
• Calling (818) 677-2369

What do I need to bring with me to the testing appointment?
You need to bring picture identification such as a driver's license, passport, or military identification card. Also, you will need to bring any items your instructor has allowed for use on the test such as your book, notes, or calculator. 

Are cell phones allowed in the Test Center?
Cell phones are not permitted in the Test Center. Small lockers are provided to secure your personal belongings during the appointment.  You will need your phone to scan the QR code for check-in upon arrival.

Can people not affiliated with CSUN use the Test Center?
We are an open Test Center and offer testing services to the surrounding community.

How is the test administered?

• When the candidate arrives:
  • Sign in using the QR code
  • Sign the Rules Agreement form
  • Have current government-issued photo identification
  • Pay any administrative fees
  • Store all personal items in a secure locker
  • Security check

What is a suitable testing environment?

A suitable testing environment:

• safely providing test administration is of the utmost importance to us. We remain vigilant with enhanced sanitization and distancing protocols.
• provides a quiet place free from distractions

What materials are allowed when administering the test?

The test proctor will receive the test via email (occasionally, via fax, U.S. mail, UPS, or FedEx) approximately two to three (2-3) days before the scheduled testing dates. The materials allowed on the test will be identified in the proctor/student instruction letter.

These materials vary based on the school/instructor's instructions.

How is academic integrity promoted?

California State University Northridge Testing Center identifies academic integrity as the commitment to certain core values: truth, honesty, fairness, respect, and responsibility.

Academic integrity is promoted by:

• conducting testing in a supervised distraction-free environment
• selecting qualified test proctors dedicated to protecting the integrity of the tests
• maintaining test security
• staff members who are trained to administer and monitor tests
• instructors who believe integrity is an essential corporate value
• providing increased credibility to online courses