Latest Survey Findings from Online Disability Communities

Date & Time

Wednesday, March 20, 2024 - 2:20 PM PDT  

Location

Grand CD  

Description

Over the past year in collaboration with the /r/blind community, we conducted a web accessibility survey aimed to get feedback from those with disabilities around navigating the web and the pain points surrounding this. We connected with WebAIM as they have their own survey that has been well recognized and helpful to the industry. Our survey was created because /r/blind community and moderator members felt other survey results did not completely cover the way they access the web.

Since our presentation at CSUN last year from initial survey feedback, /r/blind now boasts over 22,000 members and receives over a million impressions per month including from various leaders in the accessibility field. The extended survey aimed to expand observations and insights from our initial findings, which was an initial sample size of 250 respondents. Over the course of eight months, through even platform concerns from Reddit around accessibility, the survey resulted with over 1200 submissions.

This session will be covering a more in-depth look of the user experiences, feedback, and concerns from the larger submission sample size. The goal of this session is to display changes in sentiment and confirmations of initial results as more users were involved. The data and insights will cover tools and combination of assistive technology online users are utilizing as well as the challenges with overlays and the evolving landscape of online accessibility in 2023.

This Presentation Link (PPTX) is provided by the Presenter(s) and not hosted by the Center on Disabilities at CSUN. The Center on Disabilities has confirmed, as of March 27, 2024, content linked is relevant to the presentation, but has not been reviewed for accessibility nor will the Center on Disabilities attempt to remediate any accessibility issues in the linked content. Please contact the Presenter(s) with any accessibility concerns.

 

Audience

• Higher Education
• Information & Communications Technology
• Media & Publishing
• Research & Development
• Marketing

Audience Level

Intermediate  

Session Summary (Abstract)

Come and dive deep into the results of an extensive and nuanced survey of online visually impared user communities. Utilizing reddit /r/blind and more, we will cover a large data set across many demographics to determine how we can improve the web.  

Primary Topic

Digital Accessibility  

Secondary Topics

• Blind/Low Vision
• Information & Communications Technology (ICT)
• Mobile Technology
• Web

 

Session Type

General Track  

Presenters

• Norbert Rum
  Americaneagle.com
• Nick Goodrum
  Americaneagle.com
• Charlie Beach
  Americaneagle.com

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