Coming October 2, 2024: ICT Form converts to TOPdesk Workflow
The Universal Design Center (UDC) will be transitioning the Information and Communication Technology (ICT) Process from submitting ICT Forms by email to creating a TOPdesk request prior to processing all ICT purchases. Requestors will be able to track the status of their request and reference the UDC reviewed confirmation, then proceed with purchasing the ICT products and/or services.
This will allow users the following advantages:
- Submit ATI ICT Forms early: Purchasing department notified after ATI-ICT form reviewed by Universal Design Center (UDC).
- ICT Form is good for subsequent purchases of the same product within the same fiscal year if there are no changes to the information submitted.
- Smart Form: A completed VPAT or Accessibility Conformance Reports (ACR) are not required for all ICT requests. The form will prompt for an ACR when needed.
- Check Status: The workflow of your request can be accessed and you will receive updated when additional information is required.
- Notifications: You will receive notifications via email as your ATI-ICT Form is processed and final approval to purchase will be communicated by the Purchasing Department.
Instructions
Start a New Form
- Sign in to TOPdesk Self Service
- Select the Employee Services pagelet
- Select the Accessibility pagelet
- Select the ATI-ICT Form link to start a new form
Check Status
- Sign in to TOPdesk Self Service
- Select the "My requests" pagelet
- Find your form in the list of tickets
Learn More!
Live Question and Answer (Q&A) Sessions
See a demonstration of the new form and get your questions answered.
