ICT Procurement Form

The Accessible Technology Initiative (ATI) Information and Communication Technology (ICT) Procurement Form must be completed by requesting departments for all technology purchases identified in the categories pertaining to ICT.This form will be reviewed by CSUN’s ATI procurement team to determine the accessibility risk of an ICT purchase.

Regardless of the outcome of the review, departments must reasonably accommodate an individual's request for a disability-related accommodation. Information about the university's process of reasonable accommodation can be found at the Office of Equity and Compliance website.

ATI-ICT Form

The ATI-ICT Form is now available through TOPdesk, the same ticketing solution used by the IT Help Center. This web-based form offers new features including:

• Dynamic form presents questions based on the information likely to be needed; omits unnecessary questions.
  • Accessibility Conformance Reports (ACRs or VPATs) no longer required for all purchases.
• Status of the form available around the clock via the TOPdesk Self Service section.
• Email notifications.

Faculty may use either the web form or the older PDF form for fiscal and academic year 2024 to 2025: ICT form (PDF). Instructions for the PDF form are below.

For additional information refer to Purchasing & Contract Administration's ATI Procurement website.

 Instructions for Accessing the ATI-ICT Form

 New Form

• Sign in to TOPdesk Self Service with your CSUN credentials.
• Select Employee Services.
• Select Accessibility.
• Select ATI-ICT Form.

 Checking or Updating a Submitted Form

• Sign in to TOPdesk Self Service with your CSUN credentials.
• Select "My requests."
• Select the form you submitted from the list of your tickets.

 Instructions for Completing the ATI-ICT Form

Submit the ATI-ICT Form first. When you receive confirmation from the UDC that processing your form is complete, then enter your requisition or p-card waiver and provide the ATI-ICT Form number.

All fields with asterisks (*) are required.

• Product Status

  Campus Entity will determine how your form is routed, so be sure to enter the correct department that will be processing the actual purchase, if any.

  The requisition number or p-card case number is no longer required, but you may enter those or other tracking numbers in Identifying Number if you have one.

  
  
• Product Information

  Provide information about both the product and the company/vendor.

  For Category, select the closest value or the one that will see the greatest usage on campus.

   

  
  
• Location and Usage

  Who will be using the product or service? One of the most dynamic sections of the form. Follow the prompts and provide the information you have available.

  • For faculty or staff, enter an estimated number or zero (0). The information tooltips provide approximate numbers for "all faculty" and "all staff."
  • If students will be using this product, check the box next to Students (not student employees) and in the text field below input an estimated annual number of student users.
  • If this ICT will be used by students in a classroom setting, the total number of users is determined as "number of students times number of sessions times number of semesters per year." If the number of sessions per semester is a range, please calculate the highest possible number.
  • Example: 30 students will be using product XYZ in a class. There are 5 sessions of this class and it is offered in the fall and spring semesters (2 semesters). Therefore, the total annual number of student users would be 30 (students) X 5 (sessions) X 2 (semesters) = 300 student users.
  • If the ICT is for one or more courses, list of course numbers. If it is for other programs or services for students, please give a brief description.

  Where will people use this product or service? For "Installed or accessed primarily on," select the option that will see the greatest usage, even though more than one option may apply.

  Additional Information If prompted, please provide brief but detailed answers.These questions are critical to determine the accessibility risk of the ICT product/service being procured.  The responses in this section must be clear in order to process the ATI-ICT Form in a timely manner.

  • What will this product or service do? Explain what this ICT will accomplish for the campus. You do not need to describe what it is. Summarize what it will do at CSUN.
  • How will people utilize this product or service? This question asks about the intended usage of the product/service being procured. Please provide clear information on how the user(s) will utilize this product or service on campus.
  • Examples on how to respond to these questions are listed below.
  • Example 1: This product will be used by students to fulfill their class requirements. Students will access this web application online by creating user accounts. They will be using it to complete a project by uploading documents, collaborating with their teammates, searching for resources and tracking the completion of the project.
  • Example 2:This product will be used to create and distribute climate surveys to the University. University staff will create the surveys and will post a link to complete the survey on the main university website. Anyone who visits the website can respond to the survey including students, faculty, staff and other university patrons/visitors.
  • Example 3: This product will be used to create and distribute climate surveys for College ABC. Staff in the college will generate the surveys and students and faculty in the college must fill out the surveys. The students and faculty will receive the surveys via email and will be required to respond by the deadline specified.
  • Example 4: This product will be used by a department for meetings, scheduling, communications, and tracking department data.
  • Example 5: This product will be used by staff to create a website/mobile application where students/faculty/staff/public will be able to accomplish task XYZ.
  
  
• Accessibility Conformance Report (ACR or VPAT)

  This section will not appear on every form. When it does, an ACR is required.

  • The ACR is the first step to understand the accessibility of an ICT product/service and must be submitted as part of your ICT request.
  • If the vendor does not have an ACR, or needs guidance to understand CSUN’s ICT requirements or for assistance on completing an ACR, refer them to UDC’s ICT Vendor Page.

  
  
• Department Information

  The requester is the person who is requesting the product and who will be responsible for all executive decisions of the product or service, including the accessibility compliance. The requester may appoint a contact to complete the ITC form for the requester but this person is not responsible for the product/service.

  TOPdesk automatically supplies the name and contact information of the person submitting the form. If you are not the requester, please provide their contact information as well.
  

 Assistance

• For assistance with purchases using either form, contact the Purchasing and Contract Administration Office at 818-677-2301.
• Check the status of your request directly. In TOPdesk Self Service, select "My requests" and find the ticket for your ATI-ICT Form in the list.
•  If you submitted the PDF form and your request is an non-state and/or a free product/service, please follow up with the Universal Design Center to check on the status of your request.
• For technical issues with either form, contact the Universal Design Center.

 

 Instructions for the PDF ICT Form

 Before Filling Out The PDF

Please review the following instructions for successfully completing the PDF ICT Form:

• Use the latest version of Adobe Acrobat Pro or Adobe Reader to complete the fillable PDF forms.Contact your IT department to obtain the latest version of Adobe Acrobat Pro or download Adobe Reader for free through the Adobe website. To download, go to Get Adobe Reader.
• Please save the form to a location on your computer such as to your desktop or documents folder before filling it out. Do not complete the form within your web browser; your data will NOT be saved. You must SAVE the form to your computer first and then fill it out. For assistance, review the Guide for Saving an ICT Form (PDF).
• Once you have saved, open the saved form and begin filling it out.
• All fields marked by an asterisk (*) are required. Forms with incomplete required fields will be returned.
• Please respond to the form as accurately as possible. Failure to do this may result in delays to approve your purchase request. Instructions on how to answer each section is provided below.

 Instructions For Completing The ICT Form

• Section 1: Purchase Request

  Provide general information about the purchase request. For state purchases, provide the requisition number and/or Pcard case number. If the request is “other”, specify the type of request the product or service is (e.g. non-state and/or zero dollar value).

  

  
  
• Section 2: Requester Information

  The requester is the person who is requesting the product and who will be responsible for all executive decisions of the product or service, including the accessibility compliance. The requester may appoint a contact to complete the ITC form for the requester but this person is not responsible for the product/service.

  

  
  
• Section 3: Product Information

  Provide general information about the product including a brief description of what the product or service does.

  Example description: “Product XYZ is an online survey development application. The product is used for creating customizable surveys, collecting feedback/data, data analytics, reports, online evaluation and more. ”

  

   

  
  
• Section 4: Location and Usage

  Question 4A: check all the areas where the ICT product/service will be used. If the product will be used in a website, provide the web address where the final product will be used.

  Question 4B: check who will be the users for this product and provide the annual total of users for each applicable group.

  • If students will be using this product, check the box next to students and in the text field below input an estimated annual number of student users.
  • If this ICT will be used by students in a classroom setting, the total number of users is determined as Number of students X number of sessions X number of semesters. If the number of sessions per semester is a range, please calculate the highest possible number.
  • Example: 30 students will be using product XYZ in a class. There are 5 sessions of this class and it is offered in the fall and spring semesters (2 semesters). Therefore, the total annual number of student users would be 30 (students) X 5 (sessions) X 2 (semesters) = 300 student users.

  

  
  
• Section 5: Accessible Technology Initiative (ATI) Information/ Impact

  The questions in Section 5 are critical to determine the impact of the ICT product/service being procured.  The responses in this section must be clear in order to process any ICT forms within the 15 business days time frame.

  • Question 5A: This question asks about the intended usage of the product/service being procured. Please provide clear information on how the user(s) will utilize this product or service on campus. THIS QUESTION IS CRITICAL TO DETERMINE THE ACCESSIBILITY IMPACT OF THE ICT PRODUCT/SERVICE. Examples on how to respond to this question are listed below.
  • Example 1: This product will be used by students to fulfill their class requirements. Students will access this web application online by creating user accounts. They will be using it to complete a project by uploading documents, collaborating with their teammates, searching for resources and tracking the completion of the project.
  • Example 2:This product will be used to create and distribute climate surveys to the University. University staff will create the surveys and will post a link to complete the survey on the main university website. Anyone who visits the website can respond to the survey including students, faculty, staff and other university patrons/visitors.
  • Example 3: This product will be used to create and distribute climate surveys for College ABC. Staff in the college will generate the surveys and students and faculty in the college must fill out the surveys. The students and faculty will receive the surveys via email and will be required to respond by the deadline specified.
  • Example 4: This product will be used by a department for meetings, scheduling, communications, and tracking department data.
  • Example 5: This product will be used by staff to create a website/mobile application where students/faculty/staff/public will be able to accomplish task XYZ.
  • Question 5B: If this product will be a website or mobile application, provide information about who will be the final audience of the finished product.
  • Example (if yes): The final website/mobile application for the department of ABC, will allow students/faculty/staff/public to remain up to date with department news.
  • Question 5C: Select all statements that are applicable to the product or service being procured.
  • Question 5D: this question is only applicable to products if they are intended to be used in a classroom setting. Provide the course information and additional information that may be applicable to the product.

  

  
  
• Section 6: Voluntary Product Accessibility Template
  • The VPAT is the first step to understand the accessibility of an ICT product/service and must be submitted as part of your ICT request.
  • If the vendor does not have a VPAT, a template to the VPAT is found in the link that says “blank template” on the form.
  • If a vendor needs guidance to understand CSUN’s ICT requirements or for assistance on completing VPAT, refer them to UDC’s ICT Vendor Page.

  

  
  

 Submitting the Form

• When the form is complete, save the completed form to your computer.
• NOTE: The form must be saved as a fillable PDF in order for your request to be processed. Scanned PDF's and non-fillable PDF's will not be accepted!
• The form must then be attached to an email addressed to and
• NOTE: both departments must receive the ICT form in order for your request to be processed!
•  If the VPAT obtained is a PDF, attach to the same email as well.
• Please allow 15 business days to process your ICT request. If additional information is needed or if the form is incomplete, the review window will begin again at the time any issues with the form are resolved.