This Kinder, Gentler Bill Collector Is Helping People Keep The Lights On

Even before graduating from Cal State Northridge, she worked as an organizer for SEIU Local 715, which represents service workers, knocking on doors of home health care workers, urging them to vote for a union contract. By the time she was 27, she was executive director of the South Bay AFL-CIO Labor Council, representing over 100 unions and 100,000 workers.

https://www.forbes.com/sites/amyfeldman/2024/08/14/this-kinder-gentler-bill-collector-is-helping-people-keep-the-lights-on-promise-phaedra-ellis-lamkins/?ss=sustainability

Forbes Magazine