Dr. Baker-Schena, a leadership consultant and professional speaker, brings to her clients 35 years as a healthcare public relations and marketing consultant and 25 years as a tenured university professor at California State University, Northridge (CSUN), teaching public relations and journalism. Dr. Baker-Schena holds a bachelor's degree in Journalism, an MBA from CSUN, and a doctorate in Organizational Leadership from the University of La Verne. Over the past seven years, she has presented to CAI chapters nationwide on topics such as managing conflict, dealing with difficult people, achieving work-life balance, helping Boards function effectively, retaining employees, and delivering excellent customer service.
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