What
CSUN is working toward greater reliance on data-informed decision making in innovating and improving student success initiatives. To that end, CSUN purchased an enterprise server license for business intelligence software (Tableau), which has allowed the Office of Institutional Research to more easily share university data with the campus community, through data dashboards in CSUN Counts (www.csun.edu/counts). IR began with converting its existing public data inventory, CSUN by the Numbers, to dashboards in CSUN Counts in Fall 2016, and has continued to develop additional dashboards in support of student success (some of which reside on the CSUN Counts server, which requires authentication using CSUN credentials). Beginning in Fall 2016, student success data tools workshops have been offered to Deans, Associate Deans, MARs, Advising Directors, Department Chairs, members of the Provost’s Council, new assistant faculty members, GRS’s, Student Affairs staff, and Data Champions.
Who
Project Lead: Janet Oh
When
The development of student success dashboards began in Fall 2016 and is ongoing. Student success dashboard workshops also began in Fall 2016 and are ongoing.
Outcomes
Over 300 people have attended a student success data tools workshop. Since it’s launch, CSUN Counts has had over 19,000 visits, averaging over 200 users a day.