IT Surveys Text-only Versions
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IT Survey Infographic 2022 - Text Only Version
The following is the IT Survey 2022 infographic data, captured in a text-only version.
CSUN IT Survey - Students
Respondents: 2039
Top Devices Used for CSUN-Related Work
- Laptop: 40%
- Smartphone: 27%
- Tablet 17%
Canvas Course and Engagement Features
- 97% agree and strongly agree assignments increase course engagement when learning
- 95% strongly agree announcements and notifications increase course engagement when learning
- 95% agree and strongly agree that grades, feedback, gradebook messaging increase course engagement when learning
- 93% agree and strongly agree that recorded lectures increase course engagement
- 76% think learning would be improved if all academic courses were structured similarly in Canvas
Encountered Accessibility Barrier While Using Technology Tools
- 25% Canvas
- 19% myNorthridge Portal / CSUN Portal
- 7% CSUN Mobile App
- 4% myCSUNsoftware
- 3% myCSUNbox
- 8% other software/app
- 11% PDF/Video
- 6% CSUN Website
- 17% Other
Type of Information that Students Want to Receive from CSUN Information Technology
- 50% New technologies available on campus
- 39% Updates to existing technology available on campus
Awareness of Student Technology Services
- 87% approval of IT service delivery
- 74% agree that services that are available from the IT Help Center are helpful
- 68% are aware that the device loaner program is available at no cost
- 54% are aware that myCSUNsoftware is available at no cost
- 50% are aware that myCSUNbox is available at no cost
- 32% are aware that LinkedIn Learning is available at no cost
Preference in Receiving Communication About New and Existing Technology Related Services Offered by CSUN
- 57% Email
- 20% CSUN Website
- 13% Social Media
- 9% Other students
- 1% other
IT Survey Infographic 2022 - Text Only Version
The following is the IT Survey 2022 infographic data, captured in a text-only version.
CSUN IT Survey - Faculty
Respondents: 272
Devices Used for CSUN-Related Work
- 35% Laptop
- 24% Desktop
- 23% Smartphone
- 14% Tablet
- 4% Wearable technology
- 1% Other
Preferred Method of Learning About Academic Technology or Areas of Teaching Practice
- 24% Online Asynchronously
- 22% Online Self-Paced
- 21% Online synchronously
- 17% In-Person with peers
- 16% In-Person individually
Creating and Maintaining Accessible Course Content at CSUN
- 76% Know that CSUN provides assistance to ensure that a technology or communication is accessible
- 38% Contact the IT Help Center regarding accessibility assistance
- 27% Contact the Faculty Technology Center
- 19% Expressed that they are responsible for ensuring that their course content is accessible
- 16% Contact the Universal Design Center regarding accessibility assistance
- 16% Expressed that the Accessible Technology Initiative (ATI) team is responsible for ensuring the accessibility of technology
Top Impediments to Using New Technologies to Innovate in Learning Spaces
- 23% Shortage of Time
- 17% Lack of Available Technology
Top Three Items Used When Teaching in Classrooms
- 31% Computer
- 28% Projector
- 18% Whiteboard
Awareness of Services for Faculty
-
92% are aware that the Faculty Technology Center offers basic and intermediate-level training on topics such as Canvas, Zoom, Panopto, H5P and other technologies for improving teaching and learning
- 70% are aware that Information Technology provides a self-service option to install campus-wide available software directly from your university-owned computer
- 61% aware that the Faculty Technology Center offers one-on-one consultations that you can schedule at your convenience
When Faculty Are in Need of Technology Support
- 25% contact the IT Help Center
- 21% figure it out on their own
- 15% contact technical staff assigned to their area
- 13% contact peers or colleagues
Most Significant Challenge While Teaching in a Classroom or Lab that Affects Student Learning
- 37% Equipment
- 15% Computer
- 13% Laptop
- 13% Projector
- 8% Furniture
- 7% Technology
- 7% Whiteboard
IT Survey Infographic 2022 - Text Only Version
The following is the IT Survey 2022 infographic data, captured in a text-only version.
CSUN IT Survey - Staff
Respondents: 542
Device Used for CSUN Related Work
- 32% Laptop
- 28% Desktop
- 25% Smartphone
- 10% Tablet
- 4% Wearable Technology
- 1% Other
Who Ensures the Accessibility of Technology at CSUN
- 23% CSUN's Accessible Technology Team
- 23% CSUN's Division of Information Technology
- 20% Person who creates the content
- 16% Publishers who develop content for use in academic courses
- 16% Vendors who develop software platforms or interfaces
- 1% Other
Purchase, Request, or Recommend the Purchase of Technology
- 54% Do not purchase, request, or recommend for purchase, create or acquire software of other technology
- 39% Staff purchase, request or recommend for purchase, create or acquire software or other technology
- 28% Always and usually consider the accessibility of technology balancing other requirements
- 6% Seldom or never consider the accessibility of technology balancing other requirements
- 4% about half the time consider the accessibility of technology balancing other requirements
Staff Awareness of Technology Services
- 92% are aware that Adobe Sign is available at no cost
- 89% are aware that myCSUNbox is available at no cost
- 78% are aware that IT provides a self-service option to install campus-wide available software on state-owned devices
- 70% are aware that LinkedIn Learning is available at no cost
IT Help Center Resources
- 94% Staff agree and strongly agree that the types of services available from the IT Help Center are helpful
- 92% Staff agree and strongly agree that the IT Help Center is able to address problems or questions
Ensuring that Technology and Communication is Accessible
- 43% contact the IT Help Center for assistance to ensure that a technology or communication is accessible
- 30% know that CSUN provides assistance (resources, training, and support) to ensure that a technology or communication is accessible
- 29% contact the Universal Design Center for assistance to ensure that a technology or communication is accessible
IT Survey Infographic 2020 - Text Only
The following is the IT Survey 2020 infographic data, captured in a text-only version.
CSUN IT Survey - Students
Respondents: 2361
Technologies Used in Academic Work
- Laptop: 48%
- Smartphone: 30%
Awareness of Funded Technology Resources
- Box (myCSUNbox): 51%
- Portfolium: 44%
- LinkedIn Learning: 24%
Does Canvas Improve Learning?
- Yes: 82%
- No: 18%
Top Five Software Programs Students Would Like to See Included in myCSUNsoftware at No Additional Cost
- Adobe Creative Cloud: 8%
- Microsoft Office: 7%
- Adobe Photoshop: 7%
- Final Cut Pro: 6%
- AutoCAD: 4%
Top Reason myCSUNsoftware is Used
- To complete academic coursework without having to purchase the software myself: 62%
- To complete academic coursework during a time that is convenient for me: 25%
Aware that Information Technology Provides a Self-Service Password Reset Tool
- Yes: 69%
- No: 31%
Top Technological Issues that Have Been a Challenge Since the Transition to Remote Learning
- My own discomfort/lack of familiarity with technologies: 10%
- My access to library resources: 11%
- My access to reliable internet/service: 15%
- Adequate digital replacements for face-to-face collaboration: 15%
- Instructor discomfort/lack of familiarity with technologies: 17%
Top Technical Accessibility Issues That Have Been Challenging
- I do not require accommodations: 40%
- Time on tests: 22%
- Integrating captioning into Zoom: 7%
- File converting: 9%
Top Teaching-Related Accessibility Issues That Have Been Challenging Since the Transition to Remote Learning
- I do not require accessibility accommodations: 32%
- Timed tests: 25%
- Instructors only holding synchronous classes: 19%
- Instructors using a tool that is not supported by the institution: 3%
- Instructors not using a tool that is supported by the institution: 7%
- Instructors not using Canvas: 14%
IT Survey Infographic 2020 - Text Only
The following is the IT Survey 2020 infographic data, captured in a text-only version.
CSUN IT Survey - Faculty
Respondents: 776
Technology Challenges in Transitioning to Remote Learning
- 26% Student discomfort or lack of familiarity with required technologies or applications
- 18% Adequate digital replacements for face-to-face collaboration (e.g., whiteboards)
- 17% Lack of familiarity with required technologies or applications
- 13% Access to reliable internet service
- 10% Access to specialized software (e.g., Adobe products, statistical packages)
- 16% Other
Biggest Concerns with Transition to Remote Learning
- 38% Diminished student learning
- 20% Security/privacy in proctoring online exams
- 17% Not being able to communicate with my students
- 13% Online privacy, protection of my personal data
- 12 % Online privacy, protection of student data
Canvas Insights
- Of those aware, 75% agree or strongly agree that Canvas Insights is effective in providing positive feedback and encouragement.
How Students Have Adapted to Remote Learning
- Reasonably well 49%
- Struggling somewhat 30%
- Extremely well 13%
- Struggling a great deal 8%
Canvas
- 80% find Canvas easy to use
- 78% find Canvas critical to teaching
- 74% find Canvas increased their effectiveness as a teacher
Top Three Most Important Features of Canvas
- Distributing course files
- Grading
- Collecting assignments
Awareness of IT Software and Tools
- 36% are aware that LinkedIn Learning is available at no cost
- 63% are aware of CSUN’s electronic portfolio network for students and alumni
Box (myCSUNbox)
- 83% are aware of CSUN’s secure cloud-based storage and collaboration solution
IT Self-Service Software
- 64% are aware that IT provides a self-service option to install campus-wide software
Challenges in Adapting Course to Remote Learning
- 29% Personal preference is for face-to-face learning
- 21% Course lessons or activities haven't translated well to a remote environment
- 14% Uncertain how to best assess student learning in this environment
- 14% Students have not been adequately available/responsive
- 11% Limited personal time or energy to effectively adapt
- 6% Limited knowledge of options for online course delivery
- 5% Not familiar or comfortable with online applications/tools
Computing Devices Used
- Laptop computer 89%
- Smartphone 45%
- Desktop computer 41%
- Tablet 34%
- Wearable 5%
Zoom
- 92% used Zoom to attend a meeting
- 80% hosted a meeting on Zoom
- 76% conducted a course lecture on Zoom
- 73% held office hours on Zoom
IT Survey Infographic 2020 - Text Only
The following is the IT Survey 2020 infographic data, captured in a text-only version.
CSUN IT Survey - Staff
Respondents: 810
Aware that LinkedIn Learning, Which Offers a Wide Range of Courses, is Available at No Cost
- Yes: 57%
- No: 43%
Aware of Adobe Sign, CSUN's Cloud-Based E-Signature Service
- Yes: 70%
- No: 30%
Aware that myCSUNbox is Available at No Cost
- Yes: 88%
- No: 12%
Aware that IT Provides a Self-Service Option to Install Software Directly From State-Owned Devices
- Aware: 68%
- Unaware: 32%
Aware that IT Provides a Self-Service Password Reset Tool
- Yes: 79%
- No: 21%
In Response to the COVID-19 Pandemic - Top Supplies or Services Needed to be Provided by the Institution to:
- Access to a meeting/communication application: 23%
- Laptop/desktop: 20%
- Additional monitors: 13%
- Access to the internet/hotspot: 11%
Able to Maintain the Necessary Collaboration with Colleagues While Working Remotely
- Yes: 97%
- No: 3%
Technological Issues that Have Been a Challenge Since the Transition to Remote Work
- Downloading/running my normal work-related software or application(s): 29%
- Access to reliable internet service: 28%
- Lack of familiarity or comfort using remote technologies/applications: 22%
- Access to a reliable computer device: 11%
- Access to reliable telephone service: 10%