When Coaching and Counseling are Not Enough:Taking Corrective Action & Improving Performance - MPPs

Facilitated By:

Toni Strauja, Director of Employee Relations, Human Resources

Description:

This course is for MPPs. One of the most important responsibilities is the ability to provide comprehensive performance feedback through coaching and counseling. We will discuss how to best conduct an effective discussion when faced with performance concerns as well as ongoing coaching and support through consistent, honest feedback throughout the year to employees who need to improve their performance.  Unfortunately, there are those rare instances when the desired improvement does not occur.  This training will focus additionally on the difficult task of taking corrective action when appropriate to address performance concerns through the progressive discipline process as well as employee’s rights through the grievance system, the Skelly process, and the State Personnel Board appeal process.

Registration Information:

Faculty & Staff - Register for this session in Three Easy Steps:

1. Visit CSUN's Employee Learning & Training site via the myNorthridge Portal: https://ds.calstate.edu/?svc=skillsoft&org=csun;
2. Select the "Instructor Led Training Sessions" link under Upcoming Events, and scroll until you find the name and date of the program;
3. Select "Actions," and select "Enroll in this Session."

Shortly after you successfully enroll, you’ll receive an email notification. If you click on the calendar icon in the message, your outlook calendar will open allowing you to place the item as an appointment on your calendar.

If you require an accommodation to attend this program, please contact the Human Resources at x5168 at least 7 business days in advance of the program.

If you are interested in attending this session but unable to because of a conflict in when it is being offered; or have a topic for a suggested workshop or training, please let us know by accessing and completing this FORM.

Return to CSUN's Professional & Personal Development Training Calendar at: http://www.csun.edu/development/training.