Taxpayers
“CSUN VITA tax preparation was easy and
quick. I am very grateful for their free remote
service especially after the economic stress we
all faced due to the pandemic. The volunteers
are quite knowledgeable and very patient. The
completed forms are thoroughly checked 2 to
3 times by different volunteers before filing.
Thank you everyone for a pleasant experience.
Greatly appreciated.”
– Patricia L.
“My first time working with CSUN tax assistance
and was blown away by the professionalism,
courteous and outstanding service I was given.
I was able to book an appointment within 24
hours and my taxes were filed and done within
15 minutes and I got an unexpected refund.”
– Gerry L.
“I’ve been out of work in this pandemic and
struggling to make ends meet and haven’t been
able to afford filing my taxes. A rep contacted
me at my scheduled time and made the process
fairly seamless. He was great, friendly and
helpful. My preparer was very gracious and
I felt confident with his ability. Thank you so
much CSUN Accounting Department for this
program. It truly is a godsend!”
– Nic M.
Volunteers
“For the past three tax years, CSUN VITA
provided a way for me to give back to the
community and learn about the tax system,
as well as the opportunity to develop client
communication skills. We were given the tools
to empower our low-income community and
help them maneuver through these times of
uncertainty and change.”
– German Cruz Ruiz (Lead Supervisor,
Accountancy)
“This is my third year in a row serving for
CSUN VITA. I do not have any words to
express how grateful I am for this wonderful
opportunity. Helping the community through
this program is such a rewarding experience
that not only do I get to assist people during
these tough times, but it also provided a great
platform to jumpstart my career and showcase
my learning abilities.”
– Tejesh Goyal (Operation Supervisor,
Accountancy)
Reflection From CSUN Vita Clinic Faculty
“The smooth operation of a fully virtual tax season required the
unwavering commitment of our student VITA leaders ... and they
did it! Our student volunteers went above and beyond their duties
to ensure taxpayers were serviced professionally and that they felt
comfortable during the process. Our students demonstrated efficacy,
technical knowledge, and most importantly, patience and kindness
with the taxpayers during a challenging time for everyone. The vigor
of the VITA leadership staff continues to amaze me every year.”
– Professor Lucy Nalbandian, CSUN VITA Clinic Faculty