Small & Entrepreneurial Businesses
Rex C. Mitchell, Ph.D.
CONTEXT
* Distinguish between:
- Small businesses
- Not large (one guideline - Small Business Administration - is fewer than 500 people
and annual sales of less than $20 million)
- Over 95% of all businesses in the USA
- The National Science Foundation estimates that 98% of "radical" product
developments result from the research done in the labs of small companies
- Entrepreneurial - characterized by:
- Innovation [ "Innovation is the specific function of entrepreneurship, whether in
an existing business, a public service institution, or a new venture started by a lone
individual in the family kitchen." - Peter Drucker]
- Primary emphasis on growth and profitability
- Often taking greater risks (in order to pursue opportunities)
- Note that it is possible to have an entrepreneurial large organization or a fairly
independent entrepreneurial portion of a large organization (although this
is harder than in a small, new organization), and many small businesses are not
entrepreneurial
NEW VENTURES
* New ventures have small chances of success (of the order of 1 chance in 4 to 8). How can we
improve the odds?
- Dunn & Bradstreet failure rate study found that the key feature differentiating
successful new ventures from failed new ventures was that the successes had substantially more
of the following:
- Technical competence (in the business you have chosen)
- Marketing competence (know how to find your special niche in the market, how to
identify your customers, and how to sell enough of what you offer at a price that will
return an adequate profit for your efforts)
- Financial competence (know how to plan for, get, and manage the money you will
need to start and keep it running)
- Management skills (to manage it once it is started, including developing and
implementing a strategic business plan)
- Make use of strategic management (but adapted - see final major section)
- Make use of an appropriate business plan
- To force you to think through key questions and create plans to deal with major
issues
- Not just when you need to seek financing
- Are many aids available (books, software, examples)
- Capitalize on sources of innovation. Drucker identifies seven, listed in descending order of
reliability and predictability:
- The unexpected
- An incongruity or discrepancy between what is and what ought to be
- A problem or need in an existing process
- Changes in the underlying industry or market structure
- Changes in demographics
- Changes in society's attitudes, beliefs, priorities
- New knowledge or technology that can be applied creatively
- Some suggestions for generating new ideas:
- Hobby or personal interest
- Why isn't there a...
- Shortcomings in existing products/services
- Extraordinary uses for ordinary things
- Three things to watch out for in a new venture, if you want to increase your chances of
surviving (Drucker again):
- Don't try to be too clever
- Don't try to do many things
- Don't try to innovate for the future (it is hard enough to excel in meeting an
established need, without also trying to create both the need and the solution)
- Some environment factors that improve the chances of a new venture's success:
- Rapidly changing industry
- Early, high-growth stages
- One big, dominant competitor
- Product is not vital to buyers' success
- Make use of the Growth Vector Matrix in considering expansion plans:
- Is a 2D matrix with 3 market options (existing, expanded, new) in one dimension and
3 product alternatives (present, improved, new) in the other
- As you move from the corner with present products and existing markets, risk &
cost increase progressively as you move farther from the present
ADAPTING STRATEGIC MANAGEMENT TO SMALL & NEW
BUSINESSES
- Key principle is K.I.S.S.
(keep it simple, stupid ...or, if you prefer, keep it simple, Sam/Sue)
- Some examples of translating formal/large organization considerations into informal/small
firm considerations:
formal - informal comparisons below
(a) Define mission - What part of the universe are we targeting?
(b) Set objectives - What are we trying to achieve?
(c) Formulate strategy - How are we going to get there (to our objectives)? How can we
beat the competition?
(d) Prepare an implementation plan - How should we organize this operation to get what we
want done as cheaply as possible with the best quality needed?
(e) Prepare proforma budgets - How much is it going to cost us, over what time period, and
where/how can we get the cash?
(f) Specify procedures and rules - What few, key things do we have to define so that
everybody knows what to do?
(g) Determine performance measures - What are those few key things that will determine
whether we can make it? How can we keep track of them?
- It still useful to use the same three-phase strategic management process: diagnosis,
formulation, implementation
- Still makes sense to take stock of your SWOT, including a realistic assessment of the
environment in which you are trying to operate and compete
- Still need an ongoing list of the critical few issues that you will give major attention
- Still need constant focus on and attention to deal with the critical issues
- Still need strategies and plans
- Energetic, creative, persistent implementation is even more important in a small and new
venture than in an established company (you have much less "slack" and margin for mistakes)
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Last modified October 25, 2008 |
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