Grievance & Compliant Process:

1. The term "Grievance refers to a specific allegation by a grievant that there has been a violation, misapplication, or misinterpretation of a specific term(s) of the Collective Bargaining Agreement (CBA). 

2. If an employee’s issue covered under the CBA or CSU policy cannot be resolved with an employee’s immediate supervisor, a represented employee may contact their union representative and file a formal grievance.  The union representative will discuss the grievance with the Employee Relations unit in the Human Resources Office. 

   For more information, consult your Collective Bargaining Agreement

3. The term "Complaint" refers to a specific stated allegation by a complainant that there has been a violation, misapplication, or misinterpretation of a specific CSU policy governing working conditions or CSU work rule.

An employee may contact the Office of Equity and Diversity to file a complaint.